Privacy Policy
At Dolly Casino, your safety and trust come before everything else. Our goal is simple — to give every player a protected, transparent, and enjoyable gaming environment built on integrity and respect for privacy.
Our privacy commitment
We treat your personal data as a responsibility, not a resource. Every piece of information you share with us is handled with confidentiality, processed only when necessary, and protected using advanced security technologies. We collect the minimum data required to verify identity, process payments, and maintain lawful gaming operations.
What we collect and why
Depending on your activity, we may request verification documents, age confirmation, and payment information to comply with legal obligations. We also record limited gameplay data to uphold fairness, detect irregularities, and ensure compliance with gaming regulations. We never gather irrelevant information or sell player data for marketing purposes.
Security measures in place
Data security is woven into every layer of our system. We use encrypted communication, secure servers, firewalls, and continuous threat monitoring. Only authorized personnel with specific responsibilities can access sensitive information. Regular third-party audits confirm that our protection measures meet international standards.
How we use your information
Your information allows us to manage your account, verify identity, process withdrawals, and improve service reliability. We may also use aggregated, anonymous data to analyze performance and enhance user experience. Under no circumstance do we sell, trade, or expose your data for advertising.
Your control over your data
You have the full right to access, review, correct, or request deletion of your personal data, where legally permitted. You may also change your communication preferences, unsubscribe from marketing messages, or limit data usage directly from your account dashboard at any time.
Cookies and user experience
Our website uses cookies to ensure stable performance and to understand user behavior. Some cookies are essential for site functionality; others are optional and help personalize your experience. You can manage cookie preferences or disable non-essential cookies through your browser or account settings.
Responsible gaming and player care
Entertainment should never compromise wellbeing. We support balanced play through practical tools — deposit limits, session reminders, temporary suspensions, and self-exclusion features. Automated monitoring helps detect potential risks early, and we connect players to professional support when needed.
Transparency in offers and promotions
Honesty is part of our code. Every promotion and bonus on Dolly Casino is clearly defined, with simple, readable terms. We never send marketing messages without consent, and opting out takes only a moment.
Trusted partners and data sharing
We may share limited information with certified partners such as payment processors, identity verification services, and fraud prevention providers. These partners are contractually obligated to follow strict confidentiality rules and may not use your data for unrelated purposes.
Data retention and deletion
Personal information is stored only as long as required by legal, regulatory, or operational needs. Once the purpose is fulfilled, the data is permanently deleted or anonymized beyond recovery, ensuring it cannot be traced back to any individual.
Fair play and technological integrity
We rely on verified, secure technologies to maintain fairness and transparency. Random Number Generators (RNGs) ensure truly random outcomes, and all transactions are processed through encrypted, verified systems. Continuous audits guarantee an honest and secure gaming environment.
Awareness and education
We believe informed players make safer choices. That's why we provide access to educational materials, budget management tools, and self-assessment resources that encourage mindful gaming and promote player wellbeing.
Continuous evolution
Our policies and technologies are constantly refined. We listen to our players, monitor industry trends, and apply new standards to maintain an environment where safety and enjoyment go hand in hand.
Policy updates
This Privacy Policy may evolve as technology, laws, or our services change. Significant updates will be clearly announced within your account or displayed on our website to keep you fully informed.